PRODUCT DEVELOPMENT
HARDWARE SUPPORT
We provide customers with a way to outsource their critical hardware replacement services and provide 7 days a week support.
This hardware support keeps their customers’ critical network infrastructure up and running.
Services Include:
- Strategic Stocking Locations for continuity (Atlanta, Los Angeles, Toronto)
- Warehouse and Inventory (Receiving, Storage, Asset tagging, RMA, Reporting)
- Staging and configuration of hardware replacements and upgrades to allow for plug and play install without a technician dispatch
- Logistics via multiple shipping carriers to provide 7 days a week delivery
FULL PRODUCT LIFECYCLE
AUS enables Product Development houses within the carrier organizations and equipment manufacturers to provide turnkey product fulfillment services that enable their products to scale. We support the full product lifecycle of your product to allow you to offer world-class services to your customers after the initial sale.
Services Include:
- Order processing in Customer systems as required
- Strategic Stocking Locations for continuity (Atlanta, Los Angeles, Toronto)
- Warehouse and Inventory (Receiving, Storage, Asset tagging, RMA, Reporting)
- Staging and Configuration (Provisioning, Ordering, Activation, Custom
- Configuration, Verification, Documentation)
- Help Desk Support (7 days a week, Tier 1 & 2, Remote and Onsite)